Careers

• To provide exceptional, pro-active account management to new and existing clients for all waste services to achieve and exceed targets/​growth.
• Proactively find and generate sales opportunities for both new and existing accounts.
• Proactively generate customer meetings and produce presentations.
• Assess and educate customers on improving recycling targets and hold waste information days on customers sites to promote better understanding of recycling.
• Build strong relationships with customers to ensure repeat business.
• Actively quote for work and build a pipeline of prospective clients.
• Understand customer requirements and find suitable solutions to meet those needs.
• Core understanding of services to be able to present a waste solution.
• Direct interface with clients to assist with the resolution of customer concerns.
• Collate database of information regarding contacts/​sales leads etc.
• Ensure smooth implementation of new business from quoting to contract signing.
• Engage in and evaluate customer feedback to ensure service meets or exceeds expectations (and is in line with legislations/​regulations etc.).
• Fully aware of and promote health and safety.
  
  

Person Specification

• Strong commercial understanding of waste recycling.
• Strong financial/​commercial acumen
• Be able to operate in a compliant manner in a challenging environment.
• Strong business development and sales experience. Driven and enthusiastic with ability to understand needs.
• Excellent negotiation and closing skills.
• Strong presentation skills.
• Self-motivated as well as a good motivator
• Be proactive and constructive in problem solving.
• Be approachable and professional.
• Excellent communication and interpersonal skills.
• IT literate
• Must possess excellent organisational skills, meeting deadlines, plan and prioritise workloads. The ability to reason logically within tight and conflicting timeframes.
• Demonstrate understanding and works to exceed customer expectations.Fully compliant with laws and regulations.

• Verti- Draining
• Shockwave
• Grassland Maintenance
• Sports field maintenance
• Mower set up and operation.
• Sand spreading
• Land Drainage Works (Operation of whizz wheel gravel hopper etc)
• Fertilizer Spreading
• Spraying
• Seed bed preparations and grass drilling
• Overseeding
• Hedge cutting (Must be able to cut hedges to high standard for non-agricultural customers)
• Operating JCB Telehandlers for materials handling rolls
• Hauling machines and products using tractors and trailers

Additional duties and experience would be beneficial:
• Agricultural Contracting various duties
• Strimming
• Log Processing
• Operating-360-degree excavators
• Repair and maintenance to machinery

Person Specification:
• Qualifications/​requirements include Telehandler qualification to NPORS Standard with knowledge of relevant agricultural health and safety policies and procedures.
• NPORS Tractor ticket would be an advantage.
• Knowledge of the use of laser level
• Experienced in operations described above.
• Ability to use and embrace GPS Steering and mapping technology.
• Self-motivated.
• Possesses can do attitude. Be flexible and adaptable including to seasonal variations to hours worked. Willing to work long unsociable hours at busy periods during the year as and when required.
• A good mechanical aptitude and able to carry out relevant repairs
• Good communication skills within team and with customers, contractors etc.
• Work effectively in teams and be able to work co-operatively.
• Physically able to perform manual work.

The Heavy Plant Manager is responsible for overseeing the operation, maintenance, and management of all heavy plant equipment across Shorts Group. This includes ensuring that all machinery is maintained to the highest standards, operating efficiently, and complying with safety regulations. The machinery includes but not limited to, excavators and attachments, crushers, screeners, shredders, and forklifts.

Key Responsibilities

• Responsible for scheduling work on a daily/​weekly basis.
• Ensure efficient use and optimal performance of plant equipment.
• Develop and implement operational strategies to improve efficiency and productivity.
• Create and manage maintenance schedules for proactive maintenance.
• Manage repair activities and ensure timely resolution of issues.
• Coordinate with external contractors for specialized maintenance and repairs.
• Ensure all operations comply with health and safety regulations.
• Conduct regular safety audits and risk assessments.
• Implement and enforce safety protocols and procedures.
• Mentor, support and where required train a team of plant operators and technicians.
• Manage engineers scheduling and task assignments.
• Build relationships and negotiate competitive rates with key suppliers.
• Monitor inventory for consumables where required.
• Work closely with other departments to align plant operations with overall company goals.
• Communicate effectively with senior management and provide regular updates on plant performance.
• Address and resolve operational issues in collaboration with relevant stakeholders.

Personal Requirements

• Proven experience as a Heavy Plant Manager or in a similar role.
• Knowledge and experience
• Extensive knowledge of heavy plant machinery, including operation and maintenance.
• Strong understanding of health and safety regulations.
• Excellent leadership and team management skills.
• Strong problem-solving abilities and attention to detail.
• Proficient in using various software as well as Microsoft Office
• Excellent communication and interpersonal skills.

• Maintain, repair and service all equipment as per manufacturer’s specifications.
• Attend breakdowns on all sites as required at any other designated site.
• Maintain parts stock or advise manager in relation to any required purchases.
• Ensure knowledge of technical advances is kept up to date and advise if additional training or equipment is required.
• Ensure depot workshop is kept clean, tidy and complies with all relative legislation.
• Make sure work is carried out in a safe manner and equipment and facilities supplied are used in a way to enable this

Person Specification

• Good communication skills.
• Flexible approach to overtime and allocated tasks.
• Ability to learn new products and understand them.
• High regard to health and safety and the correct process.
• Adaptable to different work situations.
• Fit and active

• To answer the telephone and handle internal and external communications courteously and efficiently, taking and placing customer orders and resolving queries effectively.
• To coordinate outstanding skip and Roll on off orders daily and make sure that all customers are complying with the standards set out in the Terms and Conditions.
• Take ownership of customer data ensuring it is accurate and current.
• To inform customers of all aspects of the sale.
• To actively sell or promote all aspects of the business.
• Bring to the attention of the Commercial Sales Manager any complaints.
• To ensure the customer is aware of Hazardous waste regulations on certain materials.
• To ensure activities within operations are carried out with the highest regard to Health and Safety and Wellbeing of all employees, customers and members of the public in accordance with legal, environmental and company policies.
• Any other ad-hoc duties as reasonably required.

Person Specification

• Excellent communication and interpersonal skills.
• A high level of accuracy is essential.
• Have a good knowledge of MS Software, good computing skills and use of business applications such as Weighsoft.
• Must be a good team player and work well under own initiative.
• Demonstrate understanding and works to exceed customer expectations.
• Accountable for results and long-term business objectives.
• Must possess excellent negotiation skills and be effective at managing customer relationships.

For Plant and Tool ranges including but not limited to:
Access Platforms, Drilling & Breaking, Cleaning, Compaction, Decorating, Garden & Landscaping, Hand Tools & Power Tools, Material Lifting & Support, Plant Machinery & Attachments, Plumbing, Power Generation & Lighting, Pumping Heating & Drying, Site Works & Building, Surface Preparation and Concreting, Welding & Woodworking.
• Loading /​unloading vehicles
• Delivering /​collecting plant and tools
• Completing necessary paperwork
• Keep up to date with and follow health and safety and other procedures.
• Report any vehicle defaults.
• Assisting at other depots if required
• Assisting with non-driving jobs at depot if required including yard areas
• Partaking in training courses as necessary, possibly in own time
• Keeping necessary qualifications up to date
• Liaising with staff members and customers

Person Specification
• CPC & Full driving licence required. Tacho card.
• Mechanical aptitude
• Literate
• Customer friendly
• Excellent communication and interpersonal skills.
• Flexible approach to overtime and tasks allocated.
• Good geographical area knowledge.
• High regard to Health and safety and follow processes.
• High regard to customer satisfaction
• Ability to learn about new products and understanding them to good level
• Must be a good team player or work well under own initiative.
• Demonstrate understanding and works to exceed customer expectations.
• Fit and active.

• Responsible for ensuring that refuse /​recycling material collections are completed effectively to and to the standard required thereby minimising missed collections.
• Complying with safe working practices in the accomplishment of the collection service both on the highway and within the disposal site.
• Ensuring that the vehicle is safe to take onto the highway, undertaking daily routine Checks of the vehicle as set down in Shorts procedures. Completing daily drivers PDA, highlighting any mechanical defect that has occurred during the working day.
• To assist (when available) in the loading of refuse and recycling vehicles..
• Collecting refuse /​recycling material in a safe manner in order to minimise disruption to the public/​other road users. Where possible reporting no collections where no refuse presented for collection
• Unloading the vehicle at the designated disposal point, retaining weighbridge tickets for return to office based staff at base Depot.
• Driving in safe and courteous manner, ensuring that the loaders are carried safely within the cab, obeying traffic regulations and speed restrictions, not overloading the vehicle.
• Ensuring that the vehicle is left in a clean state at the end of the working day with all refuse off loaded unless permission has been granted.
• To assist where trained to act as a revering assistant in line with Shorts Safe Working Procedure
• To learn the route planning, identify where bin locations are.
• To carry out the work in accordance with the Companies procedures in a safe manner with regard for members of the public and other members of staff.
• To familiarise yourself with all relevant Safe Methods of Operation relating to the particular tasks with which you have been assigned and to implement them accordingly.
• Be responsible for ensuring that the vehicle have hard hat, extinguisher and first aid kit are available within the vehicle each working day and report any missing/​defective items to your Supervisor/​Manager.
• To complete all assigned duties to the satisfaction of the Waste Service Manager
• Report all bins not presented, contamination, side refuse and overloaded bins or at the earliest opportunity to the Supervisor/​Manager.
• Reporting broken or damaged bins found on the rounds.
• To familiarise yourself and comply with all Site Safety Instructions relating to all Landfill sites, waste transfer stations and Recycling sites.
• To assist in the delivery of leaflets/​sacks etc. when directed.
• To comply fully with Shorts group Health and Safety policy.

Person Specification
• Good communication skills within team and with customers.
• Possesses can do attitude.
• Work effectively in teams and be able to work co-operatively.
• Physically able to perform manual tasks.
• Good safe working attitude.
• CPC & Full LSV driving licence required. Tacho card.
• Literate
• Customer friendly
• Flexible approach to overtime and tasks allocated.
• Good geographical area knowledge.
• High regard to Health and safety and follow processes.
• Fit and active.

• HGV Driver covers Skips, RoRo’s, Tippers, RCVs (once appropriate level of training is provided) and should complete all operational duties within guidelines ensuring that wherever possible performance targets are met or exceeded.
• Remain vigilant and challenge anything that may result in service failure or complaints from the customer.
• To comply fully with Shorts group ISO and Health and Safety policies.
• Comply with all traffic laws and legislation as well as safe working practices within the disposal site with relation to your duties including the security and weight of loads.
• Comply with details laid out in Shorts driver manual.
• To wear the correct safety equipment (PPE) and Shorts Group uniform at all times.
• Ensuring that the vehicle is safe to take onto the highway, undertaking daily routine checks of the vehicle as set down in Shorts procedures and VOSA.
• Ensuring that the vehicle is left in a clean state at the end of the working day.
• Reporting of any incidents or accidents regardless of location.
• To take part in any training that is supplied/​given.
• Any other duties designated by your manager.

Person Specification

• You should hold a minimum of a Class 2 Licence.
• You must have a fully valid Driver CPC.
• Multi-skilled driver ideally with experience of the waste industry.
• Good time keeping.
• Conscientious & possesses can do attitude.
• Good communication skills within team and with customers.
• Work effectively in teams and be able to work co-operatively.
• Physically able to perform manual tasks.
• Customer friendly.
• Flexible approach to overtime and tasks allocated.
• Good geographical area knowledge.
• High regard to Health and safety and following procedures.

• Test, maintain and service plant and hand tools.
• Site visits to repair equipment.
• May have to deliver /​collect equipment if required.
• Assisting with other tasks/​depots if required.
• Liaising with staff members, customers and suppliers.
• Partaking in training courses as necessary, possibly in own time.
• Clean all returned hire equipment.
• Maintain the workshop test and ancillary equipment.
• Assist customers with loading & unloading (if required).
• Maintain the appearance of the hire fleet with bodywork repairs & painting including updating the fleet numbers.
• Liaise with office staff regarding equipment required for future bookings.
• If required, assist the drivers with loading or unloading of vehicles.
• Keep the workshop and plant yard clean & tidy at all times.
• Lock the containers outside the plant yard at the end of each day.
• Show and apply competence to comply with all ISOs.
• Any other ad hoc duties as requested by Manager.

Person Specification
• Full driving licence required.
• Experience in plant engineering/​fitting/​testing as above and small power tools.
• Ability to learn about new products and understanding them to good level and be aware of competitor information.
• Excellent communication and interpersonal skills.
• Computer Literate.
• Flexible approach to overtime and tasks allocated.
• Good geographical area knowledge.
• High regard to Health and safety and follow processes.
• High regard to customer satisfaction
• Ability to learn about new products and understanding them to good level
• Must be a good team player or work well under own initiative.
• Demonstrate understanding and works to exceed customer expectations.
• Analytical in problem solving.
• Fit and active.

• To prepare daily work schedule for Waste Services vehicles (communicate with drivers /​loaders). Accommodate additional customer orders efficiently daily.
• Ensure that the performance of drivers is effectively managed.
• Ensure activities within operations are carried out safely and in accordance with legal, environmental and company policies.
• To ensure all vehicles attend the scheduled service intervals/​MOTs. Deal with the contingency process for absence and vehicle breakdowns.
• K.P.I objectives to be maintained and improved. Weekly reporting for Transport Manager (vehicles, mileage, Pay by Weight etc).
• Manage holiday schedules and time keeping of all drivers.
• Identify and rectify any missed collections (manage the customer’s expectations).
• Answer and handle internal and external communications courteously and efficiently, resolving customer complaints and queries effectively. Escalate complaints to TM as necessary.

Person Specification
• Excellent communication and interpersonal skills.
• Familiar with logistic/​transport planning
• A high level of accuracy is essential. Accountable for results and long-term business objectives.
• Must be a good team player and work well under own initiative.
• Strong business acumen and excellent customer service experience.
• Possess excellent organisational skills, meeting deadlines, planning and prioritising.
• Data extraction and reporting experience.
• Have a good knowledge of MS Software, Vehicle tracking systems and Weighsoft or equivalent Waste Management software.
• Strong conflict resolution and problem-solving skills.
• Must possess excellent negotiation skills and be effective at managing relationships.
• Knowledge of Waste Industry an advantage but not essential