Careers

We are seeking a motivated and detail-oriented individual to join our team as a Level 2 Transport Coordinator Apprentice. This apprenticeship offers an excellent opportunity to develop key skills in traffic operations, planning, and resource management while gaining valuable experience in a fast-paced transport environment.

As a TC Apprentice, you will support the day-to-day operation of our transport activities, helping to ensure the efficient, safe, and compliant movement of vehicles and goods. This apprenticeship is a fantastic starting point for anyone looking to build a long-term career in the transport and logistics industry.

You will receive full training and support to become competent in the following areas:

Key Responsibilities

Compliance and Safety

• Work in line with current transport legislation and company procedures

• Help maintain the health, safety, and security of people, vehicles, and goods at all times

Documentation and Instructions

• Prepare and provide clear documents and instructions for colleagues in a timely manner

• Use technology and operational systems to support daily transport activities

Maintenance Support

• Follow the vehicle maintenance schedule, making sure vehicles are cleaned and delivered to workshops.

• Work with colleagues to support both planned and unplanned maintenance requirements

Route Planning

• Support the planning of safe and efficient delivery routes, considering time and fuel efficiency

• Help select appropriate vehicle types, taking into account site access, route restrictions, cost, and fuel use

• Enter and update job details on our logistics system.

• Follow company processes to ensure all deadlines are met.

Resource Allocation

• Assist with allocating suitable vehicles, drivers, and equipment to jobs

• Consider sustainability and work with both internal teams and external organisations where required

Monitoring and Communication

• Monitor and track the progress of jobs throughout the day using our vehicle tracking systems

• Communicate effectively with drivers, colleagues, and customers to provide updates and resolve issues

Complaint Management

• Support the handling and escalation of customer complaints

• Help protect the company’s image and reputation by working in line with company policies and procedures

Personal Skills Required

• Strong organisational and planning skills

• Good communication and interpersonal skills

• Comfortable using technology and learning new software systems

• Ability to work well as part of a team

• A positive attitude towards safety and regulatory compliance

• Good problem-solving skills and the ability to handle issues professionally

Qualifications

We do not require applicants to already hold Grade 4 (or above) in English and Maths. However, the successful candidate will be required to work towards these qualifications as part of the apprenticeship if not already achieved.

Apprenticeship Details

• Duration: 15 months

• Qualification: Level 2 Traffic Operator Apprenticeship

• Salary: National Minimum Wage for Apprentices

• Location: Head office, London court, Bracknell

How to Apply

To apply for this exciting apprenticeship opportunity, please email hr@​shorts-​group.​co.​uk

Join our team and start building your career in traffic operations with us.

• Sorting, loading and unloading waste skips as necessary, working with delivery vehicles both tipping and removing waste, loading of a conveyor belt for waste sorting.
General yard tidying and skip moving will also be required, among other duties.
• Loading screeners/​crushers. General Maintenance.
• Clean and maintain static plant (inc but not limited to basic checks, greasing, air filters, radiators, and basic health and safety checks).
• Any other ad-hoc duties as requested by Manager (including but not limited to general yard maintenance, washing vehicles).


Person Specification:
• Suitably certified for specific machinery.
• Effective and confident communication skills.
• Experience in working within Waste and recycling sector is desirable.
• Excellent relevant Health and Safety legislation and Shorts procedure knowledge.
• Safe working attitude (wearing PPE at all times).
• Be able to operate in a compliant manner in a challenging environment.
• Self-motivated and flexible.
• Punctual and reliable.
• Be approachable and professional.
• The ability to reason logically within tight and conflicting timeframes. • Willing to learn and take on new duties.
• Demonstrate understanding and works to exceed expectations.

This role is to cover both Plant Hire sites (Ascot SL5 and Milford GU8).

• Communicating with customers in the shop, on the phone and via email.
• Proactive in learning about new products.
• Taking and processing hire orders and sales for tools and plant hires.
• Stocking and maintaining sales goods.
• Delivering equipment at busy times.
• Keeping work environment clean and tidy
• Partaking in promotional events
• To prepare daily work schedule for drivers. To accommodate additional customer orders efficiently daily.
• To ensure that the performance of drivers is effectively managed.
• To manage holiday schedules and time keeping of all drivers.
• To ensure activities within operations are carried out with the highest regard to health and safety and wellbeing of all in accordance with legal, environmental and company policies.
• To ensure all vehicles attend the scheduled service intervals and M.O.T’s.
• K.P.I objectives to be maintained and improved.

Person Specification

• Excellent communication and interpersonal skills.
• Familiar with logistic/​transport planning.
• Must be a good team player and work well under own initiative.
• Accountable for results and long-term business objectives.
• Ability to learn about new products and be aware of competitor information.
• Must possess excellent organisational skills, plan and prioritise workloads.
• A high level of accuracy is essential, seeking clarity when required and taking responsibility for own work. Resolve problems effectively.
• Have a good knowledge of IT systems.
• Demonstrate understanding and works to exceed customer expectations.

45 hours per week M‑F 7:am to 5pm

• Picking contaminated materials from incoming waste.
• Working with onsite staff to clean machinery, equipment, site roads etc.
• Housekeeping of the operator cabins and site as requested.
• Assist Machine Operatives with tasks as requested.
• Report any mechanical defects etc to the site foreman or manager.
• Support and develop with Sprayer and Welding tasks.
• Sorting greenwaste arriving on site
• Loading vehicles taking material off site.
• Assisting machine operator with filling bags of material (soil/​sand/​compost)
• General yard work in Toilet Hire yard, cleaning, preparing units.
• Assisting with loading and unloading vehicles and trailers of toilets for events.

Person Specification:

• Self-motivated.
• Flexible approach to daily work tasks
• Good communication skills within team.
• Work effectively in teams and be able to work co-operatively. Be open to learning opportunities.
• Physically able to perform manual tasks.
• Be adaptable and flexible. Possesses can do attitude.
• Health and safety conscious approach and familiar with procedures.
• Approachable and professional, punctual and reliable.
• Demonstrate understanding and works to exceed expectations.

• HGV Driver covers Grab, Skips, RoRo’s, Tippers, RCVs and should complete all operational duties within guidelines ensuring that wherever possible performance targets are met or exceeded.
• Remain vigilant and challenge anything that may result in service failure or complaints from the customer.
• To comply fully with Shorts group ISO and Health and Safety policies.
• Comply with all traffic laws and legislation as well as safe working practices within the disposal site with relation to your duties including the security and weight of loads.
• Comply with details laid out in Shorts driver manual.
• To wear the correct safety equipment (PPE) and Shorts Group uniform at all times.
• Ensuring that the vehicle is safe to take onto the highway, undertaking daily routine checks of the vehicle as set down in Shorts procedures and VOSA.
• Ensuring that the vehicle is left in a clean state at the end of the working day.
• Reporting of any incidents or accidents regardless of location.
• To take part in any training that is supplied/​given.
• Any other duties designated by your manager.

Person Specification

• You should hold a minimum of a Class 2 Licence.
• You must have a fully valid Driver CPC, crane licence with clamshell ticket. Valid ALMI card.
• Multi-skilled driver ideally with experience of the waste industry.
• Good time keeping.
• Conscientious & possesses can do attitude.
• Good communication skills within team and with customers.
• Work effectively in teams and be able to work co-operatively.
• Physically able to perform manual tasks.
• Customer friendly.
• Flexible approach to overtime and tasks allocated.
• Good geographical area knowledge.
• High regard to Health and safety and following procedures.

• HGV Driver covers Skips, RoRo’s, Tippers, RCVs (once appropriate level of training is provided) and should complete all operational duties within guidelines ensuring that wherever possible performance targets are met or exceeded.
• Remain vigilant and challenge anything that may result in service failure or complaints from the customer.
• To comply fully with Shorts group ISO and Health and Safety policies.
• Comply with all traffic laws and legislation as well as safe working practices within the disposal site with relation to your duties including the security and weight of loads.
• Comply with details laid out in Shorts driver manual.
• To wear the correct safety equipment (PPE) and Shorts Group uniform at all times.
• Ensuring that the vehicle is safe to take onto the highway, undertaking daily routine checks of the vehicle as set down in Shorts procedures and VOSA.
• Ensuring that the vehicle is left in a clean state at the end of the working day.
• Reporting of any incidents or accidents regardless of location.
• To take part in any training that is supplied/​given.
• Any other duties designated by your manager.

Person Specification

• You should hold a minimum of a Class 2 Licence.
• You must have a fully valid Driver CPC.
• Multi-skilled driver ideally with experience of the waste industry.
• Good time keeping.
• Conscientious & possesses can do attitude.
• Good communication skills within team and with customers.
• Work effectively in teams and be able to work co-operatively.
• Physically able to perform manual tasks.
• Customer friendly.
• Flexible approach to overtime and tasks allocated.
• Good geographical area knowledge.
• High regard to Health and safety and following procedures.

• Maintain, repair and service all HGV vehicle fleet to a professional and high standard. Maybe required to repair and service plant equipment.
• Adherence to manufacturers specifications and ensure compliance in relation to vehicle serviceability.
• Attend any location or sites to maintain, repair and service vehicles in the event of breakdown if required.
• Maintain parts stock, advising Manager in relation to any required purchases.
• Identify and report any apparent vehicle misuse.
• Ensure personal knowledge of technological advances is up to date subject to training given and whenever necessary, provide supervision with an overview of such advances; this can be written or verbal, whatever is suitable and appropriate.
• Ensure the depot workshop area is clean, tidy and complies with all relative legislation.
  

Person Specification

• Full driving licence required. HGV Classes 1 & 2 a benefit.
• Highly experienced in vehicle inspection and repair. Ability to undertake fault diagnostic by any means.
• Excellent communication and interpersonal skills.
• A professional approach, requiring minimal training and an ability to operate without supervision and use own initiative. Team player.
• Flexible approach to overtime and tasks allocated.
• High regard to Health and safety and follow processes.
• Ability to learn about new products and understanding them to high level
• Works well under pressure.

• Responsible for ensuring that refuse /​recycling material collections are completed effectively to and to the standard required thereby minimising missed collections.
• Complying with safe working practices in the accomplishment of the collection service both on the highway and within the disposal site.
• Ensuring that the vehicle is safe to take onto the highway, undertaking daily routine Checks of the vehicle as set down in Shorts procedures. Completing daily drivers PDA, highlighting any mechanical defect that has occurred during the working day.
• To assist (when available) in the loading of refuse and recycling vehicles..
• Collecting refuse /​recycling material in a safe manner in order to minimise disruption to the public/​other road users. Where possible reporting no collections where no refuse presented for collection
• Unloading the vehicle at the designated disposal point, retaining weighbridge tickets for return to office based staff at base Depot.
• Driving in safe and courteous manner, ensuring that the loaders are carried safely within the cab, obeying traffic regulations and speed restrictions, not overloading the vehicle.
• Ensuring that the vehicle is left in a clean state at the end of the working day with all refuse off loaded unless permission has been granted.
• To assist where trained to act as a revering assistant in line with Shorts Safe Working Procedure
• To learn the route planning, identify where bin locations are.
• To carry out the work in accordance with the Companies procedures in a safe manner with regard for members of the public and other members of staff.
• To familiarise yourself with all relevant Safe Methods of Operation relating to the particular tasks with which you have been assigned and to implement them accordingly.
• Be responsible for ensuring that the vehicle have hard hat, extinguisher and first aid kit are available within the vehicle each working day and report any missing/​defective items to your Supervisor/​Manager.
• To complete all assigned duties to the satisfaction of the Waste Service Manager
• Report all bins not presented, contamination, side refuse and overloaded bins or at the earliest opportunity to the Supervisor/​Manager.
• Reporting broken or damaged bins found on the rounds.
• To familiarise yourself and comply with all Site Safety Instructions relating to all Landfill sites, waste transfer stations and Recycling sites.
• To assist in the delivery of leaflets/​sacks etc. when directed.
• To comply fully with Shorts group Health and Safety policy.

Person Specification
• Good communication skills within team and with customers.
• Possesses can do attitude.
• Work effectively in teams and be able to work co-operatively.
• Physically able to perform manual tasks.
• Good safe working attitude.
• CPC & Full LSV driving licence required. Tacho card.
• Literate
• Customer friendly
• Flexible approach to overtime and tasks allocated.
• Good geographical area knowledge.
• High regard to Health and safety and follow processes.
• Fit and active.

· Delivery and collecting of portable toilets.

· Servicing, emptying and cleaning of portable toilets and restocking consumables.

· Daily checking of your van and equipment. Remain vigilant and challenge anything that may result in service failure or complaints from the customer. Raise issues asap.

· To comply ISO and Health and Safety policies.

· To ensure that each day all completed work is detailed on your daily worksheet.

· To wear the correct safety equipment (PPE) and uniform at all times.

· Ensuring that the vehicle is safe to take onto the highway, undertaking daily routine checks of the vehicle as set down in company procedures and VOSA.

· Ensuring that the vehicle is left in a clean state at the end of the working day.

· Reporting of any incidents or accidents regardless of location.

· To take part in any training that is supplied/​given.

· Any other duties designated by your direct Supervisor/​Manager.

Person specification:

· You should hold a valid DVLC, plus towing, tacho and have a fully valid Driver CPC.

· Good time keeping.

· Conscientious & possesses can do attitude.

· Good communication skills within team and with customers.

· Work effectively in teams and be able to work co-operatively.

· Physically able to perform manual tasks.

· Customer friendly.

· Flexible approach to overtime and tasks allocated.

· Good geographical area knowledge.

· High regard to Health and safety and following procedures. Good safe working attitude.

• Responsible for safe and efficient running of waste management and recycling within waste transfer station.
• Controlling production input and output, ensuring processes run smoothly and managing expectations (outputs include crushed concrete/​brick, soil, etc).
• On site Health & safety monitoring and ensuing compliance with legislation.
• Controlling budgets and attending meetings
• Direct interface with clients to assist with the resolution of customer concerns.
• Work to improve site layout and operations.
• Producing /​reporting to Manager as required.
• Sampling/​analysis of waste where required.
• Write and implement operational policies to provide continuous improvement.
• Management and development of MRF various staff
• Build strong relationships with customers to ensure repeat business. Understand customer requirements and find suitable solutions to meet those needs.

Person Specification:
• Must possess: WAMITAB level 4.
• Strong commercial understanding of waste recycling.
• Knowledge of relevant health and safety policies and procedures.
• Self-motivated as well as a good motivator
• Confident and effective people management skills.
• Be open to and encourage change.
• Be proactive and constructive in problem solving and conflict management.
• Be approachable and professional.
• Excellent communication and interpersonal skills.
• Must possess excellent organisational skills, meeting deadlines, plan and prioritise workloads. The ability to reason logically within tight and conflicting timeframes.
• Demonstrate understanding and works to exceed customer expectations.

• Operate and maintain the loading shovel
• Carry out daily machine checks
• Maintain and keep tidy slock levels on site
• Blending of products when requested
• Clear segregated waste bays frequently around site
• Loading of materials into vehicles & trailers
• Operate a tele handler when needed
• Operate a 360 excavator when needed
• Work within the site and company H&S rules
• Maintain valid in date machine tickets by attending refresher courses when needed
• Any other adhoc duties as requested by a manager

Person Specification:
• Suitably certified in specific machinery
• Strong communication skills
• Previous experience working in a waste or construction environments
• Excellent relevant health and safety legislation experience
• Safe working attitude (correct PPE)
• Work effectively in a team or solo
• Possesses a can do attitude at all times

• To answer the telephone and handle internal and external communications courteously and efficiently, taking and placing customer orders and resolving queries effectively.
• To coordinate outstanding skip and Roll on off orders daily and make sure that all customers are complying with the standards set out in the Terms and Conditions.
• Take ownership of customer data ensuring it is accurate and current.
• To inform customers of all aspects of the sale.
• To actively sell or promote all aspects of the business.
• Bring to the attention of the Commercial Sales Manager any complaints.
• To ensure the customer is aware of Hazardous waste regulations on certain materials.
• To ensure activities within operations are carried out with the highest regard to Health and Safety and Wellbeing of all employees, customers and members of the public in accordance with legal, environmental and company policies.
• Any other ad-hoc duties as reasonably required.

Person Specification

• Excellent communication and interpersonal skills.
• A high level of accuracy is essential.
• Have a good knowledge of MS Software, good computing skills and use of business applications such as Weighsoft.
• Must be a good team player and work well under own initiative.
• Demonstrate understanding and works to exceed customer expectations.
• Accountable for results and long-term business objectives.
• Must possess excellent negotiation skills and be effective at managing customer relationships.

• Opening new customer accounts, across the Shorts Group entity portfolio, according to the Shorts Group policies – using credit checking agencies and land registry information where necessary (with credit limits being agreed by Line Manager).

• Ensuring up to date credit reports are uploaded to customer records in Sage 200. All credit reports must be reviewed as a minimum of every 12 months.

• Processing of all monies received whether directly into the bank accounts or via cheque.

• Reconciliation and posting of all credit card receipts from Sage pay or card net. 

• Taking credit card payments from customers and entering on Sage.

• Raising of invoices within Sage when required. 

• Producing customer statements at month end and integrating with invoices from other accounting systems and distributing.

• Production of weekly on stop and over credit limit reports for review by Line manager.

• Processing of the direct debit report (ensuring full reconciliation to bank). Collect bounced DDs by other means. 

• Debt chasing and if necessary, progress (final demand letters). Legal proceedings to be approved by Line manager.

• Responding to customer queries and resolving any credits necessary.

• All other duties as reasonably required

Person Specification:

• Minimum 2 – 3 years Credit Control experience.

• Excellent communication and interpersonal skills.

• Must possess excellent organisational skills, meeting deadlines, plan and prioritise workloads.

• High level of accuracy is essential, seeking clarity when required and taking responsibility for own work. Analyse information correctly to resolve problems effectively.

• Have a good knowledge of accounting packages and Microsoft Excel/​Word. Preferably Sage 20 experience but not essential.

• Must be a good team player or work we l under own initiative.

• Demonstrate understanding and works to exceed customer expectations.

• Must possess excellent negotiation skills and be effective at managing relationships at all levels.