Careers

• To provide exceptional, pro-active account management to new and existing clients for all waste services to achieve and exceed targets/​growth.
• Proactively find and generate sales opportunities for both new and existing accounts.
• Proactively generate customer meetings and produce presentations.
• Assess and educate customers on improving recycling targets and hold waste information days on customers sites to promote better understanding of recycling.
• Build strong relationships with customers to ensure repeat business.
• Actively quote for work and build a pipeline of prospective clients.
• Understand customer requirements and find suitable solutions to meet those needs.
• Core understanding of services to be able to present a waste solution.
• Direct interface with clients to assist with the resolution of customer concerns.
• Collate database of information regarding contacts/​sales leads etc.
• Ensure smooth implementation of new business from quoting to contract signing.
• Engage in and evaluate customer feedback to ensure service meets or exceeds expectations (and is in line with legislations/​regulations etc.).
• Fully aware of and promote health and safety.
  
  

Person Specification

• Strong commercial understanding of waste recycling.
• Strong financial/​commercial acumen
• Be able to operate in a compliant manner in a challenging environment.
• Strong business development and sales experience. Driven and enthusiastic with ability to understand needs.
• Excellent negotiation and closing skills.
• Strong presentation skills.
• Self-motivated as well as a good motivator
• Be proactive and constructive in problem solving.
• Be approachable and professional.
• Excellent communication and interpersonal skills.
• IT literate
• Must possess excellent organisational skills, meeting deadlines, plan and prioritise workloads. The ability to reason logically within tight and conflicting timeframes.
• Demonstrate understanding and works to exceed customer expectations.Fully compliant with laws and regulations.

• Responsible for safe and efficient running of waste management and recycling within waste transfer station.
• Controlling production input and output, ensuring processes run smoothly and managing expectations (outputs include crushed concrete/​brick, soil, etc).
• On site Health & safety monitoring and ensuing compliance with legislation.
• Controlling budgets and attending meetings
• Direct interface with clients to assist with the resolution of customer concerns.
• Work to improve site layout and operations.
• Producing /​reporting to Manager as required.
• Sampling/​analysis of waste where required.
• Write and implement operational policies to provide continuous improvement.
• Management and development of MRF various staff
• Build strong relationships with customers to ensure repeat business. Understand customer requirements and find suitable solutions to meet those needs.
• Any other ad hoc duties as required

Person Specification:
• Must possess: current WAMTAB, IOSH, Machine Tickets, DVLC
• Strong commercial understanding of waste recycling.
• Knowledge of relevant health and safety policies and procedures.
• Self-motivated as well as a good motivator
• Confident and effective people management skills.
• Be open to and encourage change.
• Be proactive and constructive in problem solving and conflict management.
• Be approachable and professional.
• Excellent communication and interpersonal skills.
• Must possess excellent organisational skills, meeting deadlines, plan and prioritise workloads. The ability to reason logically within tight and conflicting timeframes.
• Demonstrate understanding and works to exceed customer expectations.

• Verti- Draining
• Shockwave
• Grassland Maintenance
• Sports field maintenance
• Mower set up and operation.
• Sand spreading
• Land Drainage Works (Operation of whizz wheel gravel hopper etc)
• Fertilizer Spreading
• Spraying
• Seed bed preparations and grass drilling
• Overseeding
• Hedge cutting (Must be able to cut hedges to high standard for non-agricultural customers)
• Operating JCB Telehandlers for materials handling rolls
• Hauling machines and products using tractors and trailers

Additional duties and experience would be beneficial:
• Agricultural Contracting various duties
• Strimming
• Log Processing
• Operating-360-degree excavators
• Repair and maintenance to machinery

Person Specification:
• Qualifications/​requirements include Telehandler qualification to NPORS Standard with knowledge of relevant agricultural health and safety policies and procedures.
• NPORS Tractor ticket would be an advantage.
• Knowledge of the use of laser level
• Experienced in operations described above.
• Ability to use and embrace GPS Steering and mapping technology.
• Self-motivated.
• Possesses can do attitude. Be flexible and adaptable including to seasonal variations to hours worked. Willing to work long unsociable hours at busy periods during the year as and when required.
• A good mechanical aptitude and able to carry out relevant repairs
• Good communication skills within team and with customers, contractors etc.
• Work effectively in teams and be able to work co-operatively.
• Physically able to perform manual work.

The Heavy Plant Manager is responsible for overseeing the operation, maintenance, and management of all heavy plant equipment across Shorts Group. This includes ensuring that all machinery is maintained to the highest standards, operating efficiently, and complying with safety regulations. The machinery includes but not limited to, excavators and attachments, crushers, screeners, shredders, and forklifts.

Key Responsibilities

• Responsible for scheduling work on a daily/​weekly basis.
• Ensure efficient use and optimal performance of plant equipment.
• Develop and implement operational strategies to improve efficiency and productivity.
• Create and manage maintenance schedules for proactive maintenance.
• Manage repair activities and ensure timely resolution of issues.
• Coordinate with external contractors for specialized maintenance and repairs.
• Ensure all operations comply with health and safety regulations.
• Conduct regular safety audits and risk assessments.
• Implement and enforce safety protocols and procedures.
• Mentor, support and where required train a team of plant operators and technicians.
• Manage engineers scheduling and task assignments.
• Build relationships and negotiate competitive rates with key suppliers.
• Monitor inventory for consumables where required.
• Work closely with other departments to align plant operations with overall company goals.
• Communicate effectively with senior management and provide regular updates on plant performance.
• Address and resolve operational issues in collaboration with relevant stakeholders.

Personal Requirements

• Proven experience as a Heavy Plant Manager or in a similar role.
• Knowledge and experience
• Extensive knowledge of heavy plant machinery, including operation and maintenance.
• Strong understanding of health and safety regulations.
• Excellent leadership and team management skills.
• Strong problem-solving abilities and attention to detail.
• Proficient in using various software as well as Microsoft Office
• Excellent communication and interpersonal skills.

• Maintain, repair and service all HGV vehicle fleet to a professional and high standard. Maybe required to repair and service plant equipment.
• Adherence to manufacturers specifications and ensure compliance in relation to vehicle serviceability.
• Attend any location or sites to maintain, repair and service vehicles in the event of breakdown if required.
• Maintain parts stock, advising Manager in relation to any required purchases.
• Identify and report any apparent vehicle misuse.
• Ensure personal knowledge of technological advances is up to date subject to training given and whenever necessary, provide supervision with an overview of such advances; this can be written or verbal, whatever is suitable and appropriate.
• Ensure the depot workshop area is clean, tidy and complies with all relative legislation.
  

Person Specification

• Full driving licence required. HGV Classes 1 & 2 a benefit.
• Highly experienced in vehicle inspection and repair. Ability to undertake fault diagnostic by any means.
• Excellent communication and interpersonal skills.
• A professional approach, requiring minimal training and an ability to operate without supervision and use own initiative. Team player.
• Flexible approach to overtime and tasks allocated.
• High regard to Health and safety and follow processes.
• Ability to learn about new products and understanding them to high level
• Works well under pressure.
• Analytical in problem solving.
• Fit and active.

• Hedge cutting
• Tractor and trailer haulage
• Hay Making: cutting, tedding, rowing up transporting and stacking the bales.
• Bale Wrapping
• Grassland Maintenance Harrow Rolling
• Operating JCB Tele-handlers’ for materials handling rolls
• Fertiliser and Lime Spreading including variable rate application using KRM, Kuhn spreaders.
• Muck and compost spreading
• Soil cultivation and seeding
• Grass cutting
• Verti-draining
• Sand Spreading
• Agricultural and Amenity contracting works as required.
• Log processing
• Repair and maintenance to machinery

Additional duties you could learn. 

• Spraying
• Land Drainage
• Assisting with sports field work as required
• Operation of 3‑to-14-ton digger Subject to qualification
• Any other ad-hoc duties as directed by management.

Person Specification:

• Qualifications/​requirements include Tele-handler qualification will be offered if not already in possession with knowledge of relevant agricultural health and safety policies and procedures.
• Training in using JD Greenstar and New Holland software for mapping Auto track and variable rate applications
• Training in all operations and tractor work
• Self-motivated.
• Possesses can do attitude. Be flexible and adaptable, including seasonal variations to hours worked. Willing to work long unsociable hours at busy periods during the year as and when required.
• Good communication skills within team and with customers, contractors etc.
• Able to keep job records for cross compliance and invoicing etc
• Work effectively in teams and be able to work co-operatively.
• Physically able to perform manual work.

Responsibility for daily planning and management/​smooth running of projects
• Daily inspections of vehicles and plant
o Also perform occasional maintenance and repair work (i.e. oil check, parts changing)
• Timely employee resource allocation to begin daily tasks
• Daily allocation of tasks to staff (ensuring methods followed)
• Complete site set up including
o Scheduling booking of materials, plant, vehicles, tools etc
o Induction (focus on Health and Safety)
o Completion of relevant paperwork/​diary
o Hand Demolition, isolation work, bat mitigation work, roof stripping, machine/​plant operation, delivery of plant and materials to site, and asbestos removal.
o Diversify/​delegate to other departments when needed.
• Operate min 13ton 360 excavator when required for demolition and clearing
• As required, be flexible in working on other foremen’s sites as a demolition labourer.
• Unload scrap metal from that day per procedure and reclaim all materials where possible from site, and prepare materials/​load in advance of next day.
• Understanding, awareness and application of ISO standards.
• Any other ad hoc duties as required
​

Person Specification:
• Qualifications/​requirements include: holding CPCS or equivalent and DVLC, with knowledge of relevant demolition/​health and safety policies and procedures.
• CCDO Demolition Supervisor Gold Card
• Self-motivated as well as a good motivator
• Confident, positive and effective people management skills. Working effectively in teams and be able to work co-operatively. Be open to learning opportunities.
• Physically able to perform manual demolition tasks.
• Excellent communication and interpersonal skills within team/​management, and with customers, contractors etc.
• Be open to and encourage change.
• Be proactive and constructive in problem solving and conflict management.
• Must possess excellent organisational skills, meeting deadlines, plan and prioritise workloads. The ability to reason logically within tight and conflicting timeframes. Be adaptable and flexible in disaster planning.
• Demonstrate understanding and works to exceed customer expectations.
• Good project management skills within demolition.

• Daily inspections of vehicles and plant. Also perform occasional maintenance and repair work (i.e. oil check, parts changing).
• Operate min 13ton 360 excavator when required for demolition and clearing
• Be flexible in working on other sites as a demolition.

Person Specification:

• Anyone applying should be comfortable working inside basements/​buildings and outdoors.
• Used to working in busy environments.
• Familiar using demolition attachments, i.e. rotational grabs, pulverizers fixed and hydraulic, shears and box grabs.
• Good at working in a team especially when being given instructions/​tasks to be Carried out
• Happy to help out with other site activities during quite times.
• Have a good attitude to work.

• Maintain, repair and service all equipment as per manufacturer’s specifications.
• Attend breakdowns on all sites as required at any other designated site.
• Maintain parts stock or advise manager in relation to any required purchases.
• Ensure knowledge of technical advances is kept up to date and advise if additional training or equipment is required.
• Ensure depot workshop is kept clean, tidy and complies with all relative legislation.
• Make sure work is carried out in a safe manner and equipment and facilities supplied are used in a way to enable this

Person Specification

• Good communication skills.
• Flexible approach to overtime and allocated tasks.
• Ability to learn new products and understand them.
• High regard to health and safety and the correct process.
• Adaptable to different work situations.
• Fit and active

• To answer the telephone and handle internal and external communications courteously and efficiently, taking and placing customer orders and resolving queries effectively.
• To coordinate outstanding skip and Roll on off orders daily and make sure that all customers are complying with the standards set out in the Terms and Conditions.
• Take ownership of customer data ensuring it is accurate and current.
• To inform customers of all aspects of the sale.
• To actively sell or promote all aspects of the business.
• Bring to the attention of the Commercial Sales Manager any complaints.
• To ensure the customer is aware of Hazardous waste regulations on certain materials.
• To ensure activities within operations are carried out with the highest regard to Health and Safety and Wellbeing of all employees, customers and members of the public in accordance with legal, environmental and company policies.
• Any other ad-hoc duties as reasonably required.

Person Specification

• Excellent communication and interpersonal skills.
• A high level of accuracy is essential.
• Have a good knowledge of MS Software, good computing skills and use of business applications such as Weighsoft.
• Must be a good team player and work well under own initiative.
• Demonstrate understanding and works to exceed customer expectations.
• Accountable for results and long-term business objectives.
• Must possess excellent negotiation skills and be effective at managing customer relationships.

• Support customer service team in achieving /​exceeding growth. Drive and shape development and understand opportunities and threats to grow the business.

• Develop and analyse service & sales reports presenting findings to Head of Sales 

• Establish account relationships and develop an account management strategy to ensure this customer base is supported and maintained. 

• Build strong relationships with customers to ensure repeat business. 

• Attend regular Waste Services meetings to work in partnership with colleagues to create cost effective operational solutions to commercial offerings/​sales.

• Monitor, focus and record figures on customer retention and reasons for cancellation. 

• Understand customer requirements and find suitable solutions to meet those needs. 

• Direct interface with clients to assist with the resolution of customer concerns. 

• Resolves issues with contracts and commercial operations. 

• Coaches employees on best practices for managing contract issues and handling daily issues and tasks. 

• Assesses risks and makes recommendations based on a thorough analysis of all factors involved in a business situation 

• Collate and improve database of information regarding contacts/​sales etc. 

• Regularly benchmark competitors to assess our competitiveness within the market. 

• Engage in and evaluate customer feedback to ensure service meets/​exceeds expectations. 

• Assist with the marketing strategy for the department and any planned marketing campaigns. • Assist customers in achieving their waste management goals and endorse for industry rewards where applicable. 

• Represent the company at relevant trade /​industry events. 

• Prepare and produce presentations to promote the company’s services. 

• Ensure that detailed and accurate information if provided to the transport team including any specific customer demands and any potential hazards. 

• Any other duties as requested by the Head of Sales or SMT 

Person Specification:

• Educated to GCSE or NVQ standard with high grades in English and Maths. 

• Full driving license. 

• At least 3 years’ experience within a similar role ideally within the waste or construction sector but not essential. 

• Excellent local geographical knowledge. 

• Strong people management skills with the ability to motivate and act upon any issues in a timely manner. 

• Ability to take initiative and anticipate needs. 

• A talented and concise communicator in writing and in person. 

• Strong IT skills and a knowledge of Office 365 suite (Word, PowerPoint, Excel, SharePoint and Teams) as a minimum. 

• Strong financial/​commercial acumen. 

• Professional and effective relationship-building skills. 

• A high level of accuracy and attention to detail in all aspects of the role but with particular attention to H&S and any other regulatory compliance. 

• Ability to work well within a diverse business and use your own initiative

• HGV Tipper Driver (may covers Skips, RoRo’s, Tippers, RCVs (once appropriate level of training is provided)) and should complete all operational duties within guidelines ensuring that wherever possible performance targets are met or exceeded.
• Remain vigilant and challenge anything that may result in service failure or complaints from the customer.
• To comply fully with Shorts group ISO and Health and Safety policies.
• Comply with all traffic laws and legislation as well as safe working practices within the disposal site with relation to your duties including the security and weight of loads.
• Comply with details laid out in Shorts driver manual.
• To wear the correct safety equipment (PPE) and Shorts Group uniform at all times.
• Ensuring that the vehicle is safe to take onto the highway, undertaking daily routine checks of the vehicle as set down in Shorts procedures and VOSA.
• Ensuring that the vehicle is left in a clean state at the end of the working day.
• Reporting of any incidents or accidents regardless of location.
• To take part in any training that is supplied/​given.
• Any other duties designated by your manager.

Person Specification

• You should hold a minimum of a Class 2 Licence.
• You must have a fully valid Driver CPC.
• Multi-skilled driver ideally with experience of the waste industry.
• Good time keeping.
• Conscientious & possesses can do attitude.
• Good communication skills within team and with customers.
• Work effectively in teams and be able to work co-operatively.
• Physically able to perform manual tasks.
• Customer friendly.
• Flexible approach to overtime and tasks allocated.
• Good geographical area knowledge.
• High regard to Health and safety and following procedures.

For Plant and Tool ranges including but not limited to:
Access Platforms, Drilling & Breaking, Cleaning, Compaction, Decorating, Garden & Landscaping, Hand Tools & Power Tools, Material Lifting & Support, Plant Machinery & Attachments, Plumbing, Power Generation & Lighting, Pumping Heating & Drying, Site Works & Building, Surface Preparation and Concreting, Welding & Woodworking.
• Loading /​unloading vehicles
• Delivering /​collecting plant and tools
• Completing necessary paperwork
• Keep up to date with and follow health and safety and other procedures.
• Report any vehicle defaults.
• Assisting at other depots if required
• Assisting with non-driving jobs at depot if required including yard areas
• Partaking in training courses as necessary, possibly in own time
• Keeping necessary qualifications up to date
• Liaising with staff members and customers

Person Specification
• CPC & Full driving licence required. Tacho card.
• Mechanical aptitude
• Literate
• Customer friendly
• Excellent communication and interpersonal skills.
• Flexible approach to overtime and tasks allocated.
• Good geographical area knowledge.
• High regard to Health and safety and follow processes.
• High regard to customer satisfaction
• Ability to learn about new products and understanding them to good level
• Must be a good team player or work well under own initiative.
• Demonstrate understanding and works to exceed customer expectations.
• Fit and active.